Can the game offer keep up with the competition? How safe are you playing? What bonuses are waiting for you and what can the app do? You can read all my 9Club experiences about gaming fun and reliability here!
Before we get into the test together, I would just like to briefly explain my evaluation criteria. First of all, I take a closer look at the game selection and the game manufacturer as well as the mobile app at 9Club. In addition, your security should definitely not come up short and I check the fairness of the gaming conditions and the function of the website for you.
The game offer in numbers
Since I am a big fan of online slot games, my 9Club experience in this category is very positive. With over 2,000 slots, they make up the majority of the games offered at the online casino. This is not unusual, but the provider is particularly impressive here with renowned game names such as the classics Book of Dead and Moon Princess.
Of course, I enjoy playing the various table games just as much. Here, however, your options are not quite as diverse in this casino. Nevertheless, you will find a good selection of roulette as well as card games à la blackjack or poker and a lot more. Alternatively, my 9Club experience with these games in the live casino also turned out very well. More about that later.
All in all, the selection of games in my 9Club test convinced me. Of course, it would be nice to get a few more table games, but that is relatively well compensated by the Live Casino offer. However, I was particularly pleased with the 9Club software manufacturers, which belong to the crème de la crème of game developers with names like NetEnt or Thunderkick.
9Club game selection: large selection and big names
The game selection at 9Club is really impressive with over 2,400 different games. However, the casino does not only focus on quantity, no, the quality is also impressive: Almost all major game manufacturers can be found in the offer and these ensure the best possible gaming fun.
Live Dealer Games in 9Club
If you are looking for a real casino feeling in your own four walls, you should definitely check out the live dealer games at 9Club Casino. Here you can try your luck at table game classics like roulette or blackjack, but also play more unusual games like baccarat and co. against real croupiers without having to get up from the couch.
In addition to the competent and friendly dealers and the high quality of the HD streams, the Online Casino Malaysia scores again in my 9Club review with the choice of game providers. For example, the casino offers you a particularly large selection of games from the market leader Evolution.
A look at the betting limits
In order to find out which types of players the casino is suitable for, I took a look at not only the game selection, but also the betting limits for my 9Club review. They tell you whether the casino is more for high rollers, i.e. players who take a higher risk, or whether the casino is more aimed at low stakes players, i.e. has lower betting limits.
The bottom line? There are options for both types of players, but low stakes will feel a bit more comfortable. With a minimum bet between 0.05 MYR and 0.50 MYR, you’re in good hands with the slots and have plenty of choice accordingly. You can place the highest bet of up to 25,000 MYR on roulette.
The Mobile App
A good casino today can no longer do without a decent mobile app. In times when we increasingly use our smartphones and tablets instead of desktop devices, we naturally want to have our casino always in our pocket. 9Club has fortunately recognized this and offers you a solid mobile option on the go.
The good thing is that you don’t need an extra software download, because the casino’s website is optimized for mobile devices and easily adapts to the browser of your iOS and Android devices. You can even use the live casino on the go. The navigation is simple and intuitive.
The payout ratios in my 9Club experience
In addition to game selection, security and betting limits, a player-friendly casino must also have fair payout rates. These rates, or RTP values, show you how high the theoretical payout of the games is.
The short answer: average to good. The payout rates are especially high for Blackjack, where you will find RTP values of up to 98.56% at this provider. Likewise, there are high payout rates of up to 98% for classic slots. However, please keep in mind that these are theoretical figures that are influenced by other factors.
The software & website in detail
Let’s move on to the technical aspects. After all, an online casino is only as good as its website and the accompanying software. My 9Club experience is quite good, but there is still room for improvement. First of all, the site is relatively simple in design and structure. You can find everything you need quickly and easily.
Unfortunately, there is still room for improvement in the categorization. For example, it would be nice if the table games had their own category. This way, you have to go through the search function and don’t have a proper overview of what’s on offer. The search also takes some getting used to, but it still works well.
By the way, you don’t need an extra software download to play, but can start right away thanks to the instant play function. Another plus point is that many games are also available as demo versions. This way, you can try out your favorites at your leisure before deciding which games to bet on with real money.
I have already praised the offer of the software developers in my 9Club Casino review. However, it can also really be seen. The online arcade relies on very experienced and reputable manufacturers that come up with the most diverse themes and appealing designs to guarantee you safe gaming fun.
Customer service
Even the most experienced players can sometimes encounter questions and problems. In a casino that focuses on player friendliness, a good customer service should not be missing. At 9Club , you have several options to ask the friendly and competent staff for advice.
This is how you can reach the 9Club customer service:
- Live Chat: available daily from 09:00 – 22:00, registration not required.
- Email and contact form response time: 1-2 days
- Phone
For smaller concerns and quick problem solving, I definitely recommend the live chat. However, I would like it to be available for longer. More complex questions are best answered by e-mail. You may have to wait a little while for your answer. And because of the fees, I would advise you not to contact us by phone.
Company profile: Does 9Club have experience in business?
9Club is a very new casino and only went online in 2019, but with an experienced company like Gammix Ltd. in the background, it is of course correspondingly reputable. The company knows what it takes to provide you with a lot of gaming fun and protection. In addition to the technical security measures, which I will come to later, the casino places great emphasis on player protection.
You will find a lot of information on responsible gaming, such as a budget calculator and links to aid organizations. In addition, the casino offers you various measures if you notice problematic gambling behavior: Among other things, you can set yourself time and betting limits or deactivate your account for a certain period of time. The best way to do this is to contact 9Club customer service.
Security and license
As promised, I also took a closer look at 9Club’s security and data protection and can tell you that you are in good hands here. The casino is licensed by the Malta Gaming Authority. The renowned authority attaches great importance to player protection and fairness and has strict requirements for its casino operators.
For example, an encrypted Internet connection is part of this to protect your data from theft. Here, 9Club works together with the renowned IT company Cloudfare Inc. for a modern 256-bit SHA encryption. Furthermore, the independent tests of the random generators are part of it, which I have already explained. So safe gaming is guaranteed at 9Club Casino!
Bonus points from the test
Shortly before the end of my 9Club test, I give the online casino another chance to improve its overall rating. I award extra points in five different categories and am honestly a bit disappointed: 9Club only wins 5 out of a possible 10 points here and will hopefully improve soon.
In fairness, however, I also have to say that the probability of awards is relatively low for such a young casino and can therefore be excused. However, I would have liked to see much more in the way of bonuses. I’ll explain why in more detail now.
In a player-friendly online gaming hall, good bonus offers should definitely not be missing. Unfortunately, 9Club Casino cannot keep up with the competition at this point. However, it is not all bad. For example, an interesting welcome bonus on the first three deposits including a number of free spins awaits new players.
The rest of the bonus program is unfortunately expandable. Apart from a tournament, no other offers can be found. For the future, I would like to see 9Club reward loyal players with an attractive VIP or loyalty program. Should this be the case, I will be the first to tell you.
Conclusion
Which gambling enthusiast wouldn’t like to stroll to Las Vegas and along the Strip to play from casino to casino? With 9Club, you can bring the city’s arcade feeling into your home. With over 2,050 online slots, fun and excitement are guaranteed. At the same time, your security is not neglected thanks to a valid license and other precautions.
In addition, my 9Club experience with the provider’s live casino turned out well. You can’t do much wrong with the software of the market leader in the live area Evolution: The opinions about this provider are positive across the board. Another big advantage is that the game selection is mostly optimized for mobile devices. So you don’t have to miss out on your new favorite casino when you’re on the go.
The welcome promotion with a high starting balance and many free spins is impressive. In contrast, the rest of the bonus offer is rather manageable. Here, the operator should definitely upgrade in order to keep up with the best online casinos. All in all, however, 9Club is a good casino that will become a big player with a little more experience.
